In addition to her responsibilities at Bay West, this busy lady teaches five yoga classes each week at the Agawam Senior Center. Learn more by copying and pasting this link in your browser:   

Off the yoga mat or away from her desk, Mary Ann and her team of volunteers make wreaths with a reason. All proceeds from wreath sales go to Operation Underground Railroad, an organization dedicated to rescuing innocent children from human trafficking. Learn more about them at 

Or maybe you'd like to see our wreaths and possibly purchase one. If so, copy and paste this web address in your browser:                           Office 413-786-8238                                      Mobile (413)218-6231

Behind the scenes

After graduating from Westfield State University in 1991 with a degree in business management, Jeff pursued different career paths. In 2002, he began to investigate a career change and when the doors to Bay West Appraisers opened, Jeff was there as our first trainee. 
Like his father, Jeff is determined, and has what some would call an old-fashioned work ethic for a young man. From the beginning he was an eager learner. He worked hard and in 2005 was granted his Massachusetts residential appraiser license. Jeff is also FHA, VA approved.

After twenty-six years as a corporate executive, Tom Dietschler (pronounced Deech-ler) decided to pursue his passion. Real estate appraising was a perfect fit for his analytical mind and his uncanny knack for uncovering little known facts. Starting over is never easy but Tom tackled appraising as he does with everything else... with gusto.

He worked hard, received excellent training, and in 1995 Tom was granted certification in Massachusetts as a Residential Real Estate Appraiser.  In 2003, he opened the doors to Bay West Appraisers. Tom has earned a sterling reputation in the appraisal industry as a fair, honest, dependable, and highly qualified appraiser. He is FHA and VA approved. 

About our founder, Tom Dietschler (say Deech-ler)

the bay west team

Jeff feels fortunate to work with and learn from his father, and Tom appreciates Jeff's finely-tuned customer service skills, business management expertise, dedication to Bay West, and his unsurpassed knowledge of our market area.

Jeff and his wife, Lisa, live in West Springfield MA with their two children, Sophia and Sam and their dog, Tuukka.

When Jeff isn't spending time with his family, he can be found roaming the hills and hamlets of Western Mass on his beloved Harley.                      Office (413) 786-8238                                   Mobile (413) 218-7134

MA Certified Residential Appraiser #70937               CT Certified Residential Appraisers # RCR.0001811

Tom and his wife, Mary Ann have three adult children, and four grandchildren.  When he's not appraising, he can be found on a golf course trying to lower his handicap, or digging in the dirt in his garden.                     Office (413) 786-8238                             Mobile (413) 219 1400

MA Certified Residential Appraiser #4129            CT Certified Residential Appraisers # RCR.0001298


    Serving Western Massachusetts and Northern Connecticut since 2003

           (413) 786-8238                                                           Fax (413) 789-7002

Behind ever successful organization there are people working diligently to keep 
things running smoothly and efficiently. At Bay West, Mary Ann Dietschler
is our go-to person.
Drawing from her deep well of experience as a professional
development coach, Mary Ann helped to create our business plan and formulate
our mission statement. She is responsible for our steady growth, marketing,
accounting, systems, organizational development, and the creation and organization
of our comfortable office.

About Jeff Dietschler